Investor Charter

FAQ – Investor Charter

Welcome to our FAQ page where you can find important information related to the Investor Charter, grievance redressal, and other key areas related to Research Analysts (RAs) and investors.

Vision & Mission for Investors

Vision

Invest with knowledge & safety.

Mission

Every investor should be able to invest in the right products based on their needs, monitor them to meet goals, access reports, and enjoy financial wellness.

What Services Do Research Analysts Provide?

Research Analysts (RAs) provide services that help investors make informed decisions:

  • Publishing research reports based on their activities.
  • Providing independent, unbiased views on securities.
  • Offering unbiased recommendations with proper disclosures.
  • Providing research based on public information and observations.
  • Conducting annual audits.

Grievance Redressal Mechanism

If you have a grievance, please approach the concerned Research Analyst. If unresolved within 30 days, you may lodge a complaint with SEBI.

Complaints can be filed through SEBI’s SCORES portal, which enables investors to track complaint status.

For physical complaints, investors can write to:
Office of Investor Assistance and Education,
Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, "G" Block, Bandra-Kurla Complex,
Bandra (E), Mumbai – 400 051.

Expectations from Investors

Do’s

  • Always deal with SEBI-registered Research Analysts.
  • Verify the RA’s valid registration certificate & SEBI number.
  • Refer to the SEBI list of registered RAs.
  • Pay attention to disclosures before investing.
  • Pay your RA only through banking channels & keep receipts.
  • Check the research recommendation before buying securities.
  • Clear doubts by asking relevant questions.
  • Report any RA offering assured/guaranteed returns to SEBI.

Don’ts

  • Do not provide funds directly to the RA.
  • Do not fall for market rumors or misleading ads.
  • Do not be attracted by discounts or gifts from RAs.
  • Do not share trading/demat account credentials with the RA.
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