Grievance Redressal
Grievance redressal / escalation matrix. Reach out to the appropriate contact based on your concern. Our team is available during the working hours listed below.
| Designation | Contact person | Contact no. | Working hours | |
|---|---|---|---|---|
| Customer Care | Rohit Kumar Singh | 7795634440 | support@niveshx.com | Mon–Sat, 9 AM – 5 PM |
| Head of Customer Care | Ankur Sahu | 7498595944 | support@niveshx.com | Mon–Sat, 9 AM – 5 PM |
| Compliance Officer | Ankit Jaiswal | 9594366841 | ankitjaiswal@niveshx.com | Mon–Sat, 9 AM – 5 PM |
| Principal Officer | Ankit Jaiswal | 9594366841 | ankitjaiswal@niveshx.com | Mon–Sat, 9 AM – 5 PM |
Registered address: Sy.No.45/2, 3rd Floor, Ramamurthynagar Main Road, Muninanjappa Layout, B. Channasandra, Bengaluru – 560016.
We aim to resolve all grievances within 21 working days from the date of receipt.
Escalation
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES platform (SEBI Complaints Redress System) at scores.sebi.gov.in.
If you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) portal at smartodr.in.
NiveshX is the brand of Ankit Rambabu Jaiswal (Trade Name: BullStockIndia), a SEBI Registered Research Analyst — Registration No. INH000014049 · BSE Enlistment No. 5953. Registered address: Sy.No.45/2, 3rd Floor, Ramamurthynagar Main Road, Muninanjappa Layout, B. Channasandra, Bengaluru – 560016. Email: support@niveshx.com · Phone: +91 9594366841. Investment in securities market is subject to market risks; read all related documents carefully.